TERMS & CONDITIONS

Welcome to the Libros International Bookshop
( www.librosinternational.com)

Libros International own and run The Libros International Bookshop and maintain and provide access to the website www.librosinternational.com
Please read these terms and conditions carefully and if you do not agree with them, do not use this website. Nothing in these terms affects your statutory rights.

By using www.librosinternational.com website, you signify your agreement to be bound by these terms.
We will endeavour to provide uninterrupted, error free access to the website, however this can not be guaranteed due to the nature of the Internet. On occasion your access may be suspended or restricted to allow updates, upgrades or repairs and we will try to ensure that this is for the shortest time possible.

Your Shopping Account
When using the website, you are responsible for ensuring that your account details and passwords remain confidential and you agree to accept responsibility for all activities occurring under your account and password.

If you believe this information has become known to someone else or that your account is being misused please contact us immediately.
When registering your details ensure that the information you provide us with is complete and correct and that you advise us as soon as possible should this change or you wish to have your details removed.

Libros International and Libros International Bookshop (www.librosinternational.com) reserves the right to edit or remove content, refuse access to the website or cancel orders at our discretion. If we cancel an order, it will be without charge to you and you will be notified immediately.
Please note that we are unable to add or amend orders after you place an order.

Ordering and payment
The information we seek from you when placing an order is for billing and delivery purposes or for contacting you if we have a query.
When placing an order to purchase goods from librosinternational.com, you will be sent an email confirming receipt of the order and the order details.

Pricing
All products offered for sale by librosinternational.com are priced in pounds Sterling and include UK VAT at the prevailing rate where applicable.
Any customs or import duties due when your package reaches its destination country will be your responsibility.
Occasionally, despite our best endeavours products appear mispriced, however we verify prices as part of our order confirmation email. If the correct price is lower than that promoted we will always charge you the lower amount and send you the product. If the correct price is higher, we will either contact you to advise you and request instructions before despatch or cancel the order and notify you accordingly.

Payment
We accept online payments through PayPal by credit or debit card.

Please do not email us your card details as no responsibility can be taken for security if you provide your details in this way.
Card fraud is illegal and will always lead to prosecution.

Returns
If you find the goods unsuitable or you are not totally satisfied, providing you return the goods to us within 10 working days from receipt of the goods and return to us unsoiled, unused and in the original packaging you will be entitled to an exchange or refund.
You will be required to arrange and pay for the return; the item(s) should be well packed and clearly labelled and you should enclose your name, address and order number or the returns form.

Please return your item(s) to:
Libros International Bookshop Returns Dept.
16 Bankside
Allery Banks
Morpeth NE16 1XD
United Kingdom
+44 (0)1916453798
Email: customerservice@librosinternational.com

It is your responsibility to obtain proof of postage because we do not compensate for damaged or lost returned parcels. You will be responsible for the cost of returning cancelled or unwanted goods.

Customs
Goods ordered from www.librosinternational.com for delivery outside the UK may be subject to import duties and taxes, these will be levied once the parcel reaches it’s destination country. Any charges for customs must be paid by you the customer as we have no control over any possible charges and do not know what they may be as customs policies vary from country to country. Contact your local customs officer for full details and regulations.

Website
The contents of the website (including all images and text) may not be copied, reproduced, duplicated, sold, downloaded or distributed by any means to third parties without our express written consent.
You may copy or print details for the sole purpose of using the website while connected to the Internet.
You must not use the website in any way that causes, or is likely to cause the website or access to it to be interrupted, damaged or impaired in any way.
You must not use the website for fraudulent purposes, spamming or any unlawful activity.

Copyright
All content on the website is the property of  Libros International and is protected by UK copyright and database laws.
You may not extract or use any content or parts of the content of the website without express written consent from the relevant copyright holders.

Liability
The information contained in the website is for information purposes only - the material on the website (including customer reviews) does not constitute advice and you should not use the information on the website to make any decisions or take any action.

Links
The website may contain links to other websites. Libros International (www.librosinternational.com) are not responsible for the practises of other websites and companies and does not necessarily endorse the material on these websites. The links are provided for your convenience only.

Descriptions
Every care has been taken to ensure descriptions, measurements, colours and prices are correct, but we reserve the right to affect changes which will be notified to you at the time of ordering.

Our details
Your point of contact is –
Libros International Bookshop
16 Bankside
Allery Banks
Morpeth NE16 1XD
United Kingdom
+44 (0)1916453798
Email: customerservice@librosinternational.com